BSTrans

Frequently Asked Questions

Which regions do you serve?

Our focus is the Rhein-Main area around Bruchköbel, Frankfurt, Hanau and Offenbach. Beyond that we operate Germany-wide, and transport to other European countries is available on request. Just let us know the pickup and destination, and we will work out the right solution for your route.

How quickly can you take on a job?

As an express service we are built for urgent, short-notice jobs and can usually collect your shipment very quickly. For time-critical consignments we offer dedicated special runs with direct delivery, without any detour via a transfer depot. Give us a call and we will confirm a realistic pickup and delivery time right away.

Do you offer fixed delivery times?

Yes. Punctuality is what we do best: we deliver on schedule at the agreed time, including just-in-time for your production. We are reachable around the clock, so special runs at the weekend or outside regular business hours can be arranged on request.

Can I track my shipment?

Every vehicle in our fleet is GPS-equipped. On request we can give you your shipment's current location at any time. If you wish, you will also receive proof of delivery once the shipment has been handed over.

How do I get a quote?

The quickest way is our request form or a phone call – the quote is non-binding and there are no hidden costs. The price depends on the distance, the vehicle required, the urgency and the dimensions and weight of the shipment. Tell us the pickup and delivery location, the dimensions and weight, and your preferred date, and you will receive a firm price promptly.

Is my shipment insured?

Every transport is covered by the carrier's statutory liability under § 431 HGB (German Commercial Code), typically around 8.33 Special Drawing Rights per kilogram. For higher-value goods we can arrange additional transport insurance on request. Because we run our own fleet without subcontractors, your shipment stays in our hands throughout – loaded once, unloaded once, with correspondingly lower risk.

What can you transport?

With our own fleet of around ten vehicles we cover a broad range – from documents and small spare parts to palletised goods and general cargo. For each shipment we choose the right vehicle, from a car for courier runs to a van for bulky goods. Describe your shipment and we will find the right solution.